Major Automobile Sales Conglomerate
Custom Workforce Management Application built on ServiceNow platform was buffed to streamline the hiring process and provide an ease-of-use UI for managers to approve/deny access requests.
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Client changing the way car dealers, manufacturers and individuals think about buying and selling cars, because they believe in matching the right cars to the right drivers.
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Client is a merger of several Auto companies of varying size. With that said there are many companies with recruits being onboarded everyday who need access to applications.
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The Service Station Position Tracker (CAPG) application provides a streamlined process for creating and managing all new, backfill, and conversion requests.
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The Service Station Workforce Management application involves a set of activities related to managing, forecasting, and allocating teams and their team members in alignment with Café and Operational models established
Problem Statement
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Today when a new employee is hired it is difficult to manage his profile.
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It is a frenetic process to track the new hire, approvals to finance team, maintaining teams for hiring managers.
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This application also helps in conversion of a contractor to an employee, backfill and new resources and maintain his data over the teams.
Technology Used
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RESTful webservice
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JavaScript
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Bots
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Integration with Service Station Workforce Management Application built on ServiceNow
Implemented Solution
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Designed a form for managers to make it easy to hire a new member.
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Built tables like teams to manage all the teams in the organization, Roster ID’s which are unique to individual.
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Maintains team’s hierarchy from portfolio to delivery stream, release train, scrum team, up to decaf teams.
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Streamlined approval process for hiring resources using bot approvals based on specific conditions.
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Made restful webservice calls to Oracle to populate required into the tables
Benefits of the Solution
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Makes hiring easier and quicker to hire a resource.
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Help Cox Automotive keep track of their teams by giving managers an easy-to-use interface which allows them to list their teams and better manage people across the organization
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